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CAF organises and carries out the excursions presented in this programme on the basis of the administrative authorisation of the Florence Provincial Authority, no. 425 dated 24.1.1995. The programme conforms to the text established according to the D.L. 111/95, approved by EEC regulation no. 90/314. |
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• Notwithstanding any contrary clause, the contract is governed by the provisions of law no. 1084 dated 27.12.77, ratification and enactment of the International Convention relating to the Travel Contract (C.C.V.).
• Bookings are subject to place and language availability.
• All excursions are organised for a minimum of 8 participants.
• There will be no penalty for cancellations of excursion bookings communicated in writing to the organisation at least eight days prior to the booked excursion date. Between eight and two days prior to the excursion, 10% of the fare will be payable; less than two days prior to the excursion payment of the entire amount will be due and no reimbursement will be granted.
• No reimbursement will be granted to any client who is not at the place of departure at the time established; similarly, no reimbursement will be granted to clients who lose contact with the guide or who do not completethe excursion.
• If for any reason the organisation cancels the excursion, the client may claim reimbursement only of the sum paid.
• Where, due to operational difficulties or reasons beyond its control (travel conditions, strikes, changes in opening hours, closure of museums, delays or other problems), the organisation is obliged to change the programme, then an alternative itinerary and/or visits to other museums will be proposed, without any variation to the established tariff, and the client will be informed prior to departure.
• Excursions are free for children under the age of two; for children agedbetween two to eight there is a 50% reduction.
• The programme and the tariffs indicated are valid from 1 April 2004 to 31 March 2005. In the case of unexpected increases of individual prices, exceeding 10%, as a result of new taxes or duties, the tariffs will be adjusted and the clients notified in writing.
• The excursions scheduled in the programme are covered by third-party insurance for the risks, the indemnity limits and the guarantees laid down in D.L. 111/95 with UNIPOL policy n. 758 65 21225701.
• The organisation cannot accept responsibility for damage caused by third parties or for reasons beyond their control, and cannot be held responsible for the loss of valuables or objects during excursions.
• Any disputes will be settled by The Court of Florence.
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